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Seavey, D. (2004, October). The cost of frontline turnover in long-term care. Better Jobs Better Care Practice & Policy Report: 1-3.
Abstract
This report details what is known about turnover costs among the direct care workforce, presents a framework for measuring them, and explains why they are important to track. Turnover among frontline workers is a critical cost driver for the long-term care industry, affecting the fiscal health of providers, the quality of care that long-term care consumers receive, and the efficiency of resource allocation within the public payer system. The potential magnitude of these costs, and the fact that key elements of the total cost of turnover are not visible or easily measured, lead to important implications for practice and policy, and for future research.
Obtain the Full Version
PDF of Executive Summary is available at http://www.bjbc.org/content/docs/TOCostExecutiveSummary.pdf\r\n\r\nLink to PDF of full report is available below. Published on the Web Download the PDF
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