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Infield, Donna Lind. (2004). States’ Experiences Implementing Consumer-Directed Home and Community Services: Results of the 2004 Survey of State Administrators, Opinion Survey and Telephone Interviews. Washington, D.C.: National Association of State Units on Aging and The National Council on the Aging. Retrieved June 20, 2005, from http://www.consumerdirection.org/news.php
Abstract
This report summarizes the “state of the states” on consumer-directed home and community-based services (HCBS) for older people in the United States. In 2004, two surveys and one set of interviews with state administrators about consumer direction for older people were conducted under a Robert Wood Johnson Foundation project, “Promoting Consumer Direction in Aging Services,” a partnership of the National Association of State Units on Aging (NASUA) and the National Council on the Aging (NCOA). The research was conducted by researchers at Matthew Greenwald and Associates, and analyzed by Dr. Donna Lind Infeld of The George Washington University. The surveys and interviews gathered information on knowledge, attitudes, effective practices, and barriers to implementation of consumer direction. (From the abstract at http://www.consumerdirection.org/pdf/ConsumerDirectionExecutiveSummary.pdf)
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