Personal Assistance Services (PAS) are defined as person-to-person services to assist individuals with disabilities with tasks they would perform if they did not have a disability. The purpose of this study was to understand difficult and complex issues surrounding work-related PAS. Focus groups were conducted to gather views and experiences of employers on issues involved with the provision and use of PAS in the workplace. These included:

(a) definitional and legislative requirements on the use of workplace PAS,
(b) responsibility and availability of fiscal resources for provision of PAS,
(c) recruitment and management of personal assistants, and
(d) other major barriers to the provision of work- place PAS.

Some of the actions suggested by the employers were: Establishing a clear definition of workplace PAS, developing guidelines and procedures for the provision of PAS, and establishing a referral service for the recruitment of personal assistants.