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PAS Workforce > Project Abstract

Project Abstract

This five-year research project identifies and disseminates information about Personal Assistance Service (PAS) workforce programs considered to be innovative and "best" practices.

The project is directed by Robert Newcomer in the Department of Social and Behavioral Sciences along with Susan Chapman at the Center for the Health Professions at the University of California San Francisco. The project is a collaboration with Vera Salter, Director of the National Clearinghouse on the Direct Care Workforce and Robyn Stone, Executive Director of the Institute for the Future of Aging Services.

These workforce programs and best practices include legislation and policy, as well as operational features. Particular attention is given to approaches for recruitment of direct care workers or their retention. These include compensation, benefits, training, communications networking for providers, supervisory strategies and other workplace strategies to create rewarding positions, and quality of care. The emphasis is on US-based experience, but innovations from Western Europe and Canada are also included. Programs can be either self-nominated or nominated by professional and consumer organizations. A programs or practice must have documented operational experience and evidence of its program success and replicability.